Privacy policy

At All Music Mart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.allmusicmart.com. By using the Site, you consent to the practices described in this policy.

We may update this policy from time to time. Any significant changes will be posted on this page.

Information We Collect

We collect personal information when you:
    • Register on our website
    • Place an order
    • Subscribe to our newsletter
    • Fill out a form or contact us

This may include your name, email address, phone number, and mailing address. You may also visit our website anonymously.

How We Use Your Information

We use the information we collect to:
    • Personalize your shopping experience
    • Improve our website and services
    • Process transactions
    • Respond to customer service requests
    • Send order-related and promotional emails
    • Administer contests, surveys, or other site features

We do not sell, trade, or share your personal data with third parties, except when necessary to fulfill your order (e.g., with shipping partners or payment gateways), or when required by law.

Email Communication

The email address you provide may be used to send you updates related to your order, promotional content, or other information. You can unsubscribe at any time using the link in our emails.

Other Uses of Information

In addition to the uses above, we may:
    • Monitor interest in our products and troubleshoot website issues
    • Protect against fraud and unauthorized access
    • Customize your experience based on preferences or browsing behavior
    • Share non-personally identifiable, aggregated data with business partners

We may retain communication with you to improve our service.

Disclosure to Law Enforcement

We may disclose your information if required by legal authorities, government requests, or to protect our rights or those of others.

Your Rights

    • Access & Correction: You may request access to or correction of your personal data.
    • Opt-Out: You may opt out of promotional communications at any time.

Please contact us via the information below for any such requests.

Security Measures

We use a secure server and SSL (Secure Socket Layer) technology to encrypt sensitive information. Only authorized personnel have access to this data. Credit card and other financial data is not stored on our servers after the transaction.
Despite our security measures, no online system is entirely immune from risks. By using the Site, you acknowledge this risk.

Cookies

We currently do not use cookies to collect personal information. If this changes, we will update this policy accordingly.

Third-Party Links

Our website may include links to third-party sites. These sites have separate privacy policies, and we are not responsible for their content or privacy practices.

Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:
📍 Address: All Music Mart, E-103, Phase 7, Industrial Area, Mohali, Punjab, India
📧 Email: allmusicmart@gmail.com
📞 Phone: +91-9501915558,  +91-9217716655

Terms and Conditions

These Terms and Conditions ("Agreement") apply to your use of www.allmusicmart.com. By purchasing from or accessing the Site, you agree to be bound by this Agreement.

Orders and Payments

• Orders may be paid via Visa, MasterCard, UPI, NEFT, or direct bank deposit.
• Orders are subject to acceptance and may be declined at our discretion.
• Prices and product availability are subject to change without notice.

Shipping and Delivery

• Orders are generally shipped within 2–3 business days.
• Shipping charges are calculated at checkout.
• Risk of loss transfers to you upon delivery to the shipping carrier.

Returns and Refunds

We offer a 14-day return policy:
    • Items must be returned in original condition with all packaging, manuals, and accessories.
    • Items showing signs of wear or damage may be subject to a 15% restocking fee or be refused.
    • Refunds are processed within 7 working days of receiving the returned product.

Non-returnable items include:
 Strings, reeds, software, harmonicas, in-ear monitors, CDs, DVDs, drumsticks, drum heads, and books (except in the case of defects).

Limited Warranty

All new products are covered by the manufacturer’s warranty. All Music Mart does not offer additional warranties beyond those provided by the manufacturer.

Warranty exclusions include:
    • Wear-and-tear (strings, batteries, cables)
    • Damage due to misuse, humidity, and environmental exposure
    • Modifications or unauthorized repairs
    • Accessories like power adapters or USB cables

Out-of-Stock Items

If an item is unavailable, you will be notified with an estimated delivery date. If delivery exceeds 10 working days, a full refund will be issued.

Limitation of Liability

All Music Mart is not liable for:
    • Indirect or incidental damages
    • Loss of data or software
    • Delay in shipment or unavailability
    • Damage exceeding the purchase price of the product

Some exclusions may not apply in certain jurisdictions.

Governing Law

This Agreement is governed by the laws of Punjab, India. Any disputes will be resolved exclusively in the courts located in Mohali, Punjab.

Entire Agreement

These terms represent the complete agreement between you and All Music Mart and supersede any prior agreements.