Warranty Policy
All Music Mart – Your Assurance of Quality
At All Music Mart, we take pride in offering high-quality musical instruments and audio equipment from trusted manufacturers. Most products sold on our platform are backed by a manufacturer's limited warranty, which ensures peace of mind for your purchase.
✅ General Warranty Information
• The warranty period and coverage vary by brand and product category.
• Products covered under warranty that show signs of manufacturing defects will be repaired free of charge at the respective Authorized Service Centre.
• The warranty is valid within India only and subject to manufacturer policies.
• To claim warranty service, customers must provide:
◦ The original purchase invoice
◦ The original warranty card (if included with the product)
🚫 Items Not Covered Under Warranty
The following are not covered under the manufacturer’s limited warranty:
• Consumable accessories such as:
◦ USB cables, power adapters, batteries, strings
• Wear and tear of components, including:
◦ Frets, saddles, nuts, pickguards, straps, zippers, clasps, handles, latches, and plated surfaces
• Environmental or user-related damage, including:
◦ Warping or cracking due to changes in temperature or humidity
◦ Damage from sweat, chemicals, polish, sunlight, fire, or moisture
◦ Issues caused by stands or hangers made of rubber, vinyl, or plastic
• Routine maintenance or setup work such as:
◦ Intonation, string action, truss rod adjustments, or cleaning
• Damage from modifications, customization, or improper usage
• Electronic malfunctions due to:
◦ Dust, dirty environments, or battery leakage
• Serial number tampering or missing serial numbers
• Products serviced by unauthorized technicians