Frequently Asked Questions

All orders are subject to inventory verification. Occasionally, high-demand products may go out of stock before our website reflects the update. If this happens:
• Our customer support team will promptly contact you.
• You’ll have the option to:
◦ Wait for the product to become available
◦ Cancel your order and receive a full refund
◦ Ship the available items separately, and we’ll send the back-ordered item once restocked (partial shipments may occur)
If a product remains unavailable for more than 10 business days, a full refund will be processed automatically.

Dispatch Time:
• Orders are usually dispatched within 1–3 business days from our warehouse in New Delhi, subject to stock availability.
• Process:
Order Placed → Stock Verification → Product Testing & Packaging → Shipment

Estimated Delivery Timelines by Region:

Delhi, Noida, Gurgaon, Ghaziabad, Faridabad 1–2 (Business Days)
Chandigarh, Punjab, Haryana 2–4 (Business Days)
Himachal Pradesh, Jammu, Uttar Pradesh, Uttarakhand 3–5 (Business Days)
Andhra Pradesh, Bihar, Chhattisgarh, Gujarat, Goa, Jharkhand 5–7 (Business Days)
Karnataka, Madhya Pradesh, Maharashtra, Telangana, West Bengal, Kashmir 5–7 (Business Days)
Kerala, Assam 6–8 (Business Days)
Arunachal Pradesh, Mizoram, Manipur, Meghalaya, Nagaland, Tripura, Sikkim 8–15 (Business Days)


🎵 Note: Musical instruments and pro audio equipment require careful testing and secure packaging, which may take extra time—but this ensures safe, damage-free delivery.

We’ve partnered with trusted courier services to offer nationwide delivery. Our network supports delivery across 20,000+ serviceable PIN codes in India, covering nearly every state, city, and town.

Yes. We take great care in packing your instrument:
• Products are tested, padded, and professionally packed using premium materials.
• Our packaging team has years of experience, especially for fragile gear.
Example: Packing a guitar takes ~45 minutes, while a drum kit takes ~1.5 hours.
In the rare event of transit damage, we offer:
• A replacement
• Or a full refund, provided the item is returned to us in the original packaging.

Don’t worry—this happens occasionally due to payment gateway delays. In such cases:
• Your payment will be automatically refunded
• We’ll manually place your order upon confirmation
📞 Please contact us at +91-95019-15558 and share your payment receipt for immediate support.

We deliver across India, with coverage in:
• All major cities, towns, and remote areas
• Over 20,000+ serviceable pincodes
Wherever you are, we’ll get the music to you!
If you have any other questions, feel free to contact our customer support:
📞 Phone: +91-95019-15558 / +91 92177-16655
📧 Email: support@allmusicmart.com
🌐 Website: www.allmusicmart.com